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Can I choose a delivery slot?

When checking out on our website, you may be offered next day, nominated day and weekend delivery services (depending on what is being ordered and where it’s being delivered to).

Delivery slots you can choose

Pick a slot for next working day delivery, or choose a weekday that suits you with nominated day delivery.

All day7am to 8pm 
Early morningBy 10:30amSmall and Medium
MorningBy midday 
Evening5pm to 9pmLarge and Extra Large

Saturday delivery is also available as an all-day slot, 7am to 8pm. You’ll see the slots available for your order, and their prices at checkout.

On the day of delivery

The delivery partner depends on the size of your order, and both will keep you updated.

SM
Small and MediumUsually delivered by DPD or Evri. These couriers will send you SMS/email updates (including a delivery slot), and will allow you to re-arrange with them directly if the delivery time isn’t suitable.
LXL
Large and Extra LargeUsually delivered by our specialist partners BJS, Violet Logistics or Palletways. Our specialist delivery partners will contact you prior to delivery (either by email, SMS or telephone call), and it is normally possible to arrange an alternative delivery window with them directly. Please note that delivery windows are estimates and may vary on the day due to factors outside of our control.

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Sales & Product Advice Team

Need advice or help with a new order? Our sales team are here to help. Give them a call on 01202 612 800, 9am - 4.30pm, Monday to Friday.

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Opening Hours
Monday - Thursday: 8:30am - 7:45pm
Friday: 8:30am - 4:45pm
Saturday: 9am - 4:45pm

(Excluding bank holidays)

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Need help with an existing order? Our customer service team are here to help. Give them a call on 01202 612 800, 9am - 4.30pm, Monday to Friday.

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Opening Hours
Monday - Thursday: 8:00am - 5:45pm
Friday: 8:30am - 4:45pm
Saturday: 9am - 4:45pm

(Excluding bank holidays)

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